I have been with Securian more than 15 years. In my role, I establish relationships with clients, focusing on client retention, product enhancements, benefits strategy, and overall client satisfaction.
I was born and raised in Minnesota, enjoying a typical northern suburban life. My parents, both retired now, were successful in their fields, my dad in sales, and my mom as a customs broker. They were good models for successful, hardworking people. My sister, also a Securian employee, lives on the border between Wisconsin and Minnesota with her husband and two daughters. My aunt works here also, adding a layer of family connection in addition to my co-workers.
I attended the University of Wisconsin, River Falls, majoring in—wait for it—biomedical science, obviously unrelated to anything I’m doing now. I planned to become a veterinarian, but college pushed me in new directions, and my priorities shifted a bit.
I also studied abroad in a program called Wisconsin in Scotland. The professors there were from U of W colleges, as were all the students. Students lived in fraternity-styled housing, referred to as the “palace,” which is also where classes took place. The atmosphere was like a reality TV show. We had a four-day school week which allowed us to travel around Europe on the long weekends. Learning about different cultures and lifestyles was a benefit of living overseas. That experience has helped me as an Account Executive, and now as a Relationship Manager, here at Securian.
Securian was my first permanent job after taking a few temp jobs after college. I started in an entry-level position as a Group Plan Representative, processing life insurance applications and answering calls. I handled employee requests with 30 percent of my time dedicated to the call center. I eventually transitioned into an Implementation Manager role, working with our new group life clients for six to 12 months. Once the onboarding was complete, clients were handed off to the account manager for support. I learned a lot in those roles about how the departments work together in a robust and cohesive way, and I enjoyed building a relationship with our clients and channel partners within that implementation role. This was a significant reason I was drawn to the Account Executive role. In my current position, I’m responsible for 18 client account relationships, including strategy and growth and keeping their benefits plan up to date.
Outside of my formal role, I am a member of Securian’s Associate Resource Group (ARG) Pride, previously co-leading it for two years, and a member of Securian’s Diversity, Equity and Inclusion (DEI) Council.