Lifestyle Benefits is a suite of self-service resources that helps employees address financial challenges in all stages of life.
Most solutions available at no additional cost to the employee or employer
have adopted at least one of our lifestyle benefits, making them available to 5.7 million employees
As of March 2022
Lifestyle Benefits is a suite of self-service resources.... in all stages of life. Our comprehensive tools include:
Professional and timely support services for a variety of needs ranging from legal matters, financial situations or coping with loss - to overall well-being concerns about family, health and more. Personalized assistance is available through confidential consultations, along with easy-to-access online resources through web or mobile app.
A complimentary 30-minute consultation per issue by phone or in an attorney’s local office.
Phone access to accredited financial counselors to answer questions or schedule a 45-minute counseling session per issue on these topics:
Access to master’s level consultants by phone for any stage of grief.
Access to digital wellbeing resources.
A modern approach to EAP that allows employers to choose their desired level of service. From digital/phone access to more complete wellbeing services, the program offers a mobile-first user experience with anytime access to proactively support the health of employees at work and home.
Employers have access to add-on features, and program can also be customized with additional sessions.
The average EAP counseling case reduces work absenteeism by 57%.1
Offers 24/7 online, pre-trip resources and support for emergency travel assistance and other services when traveling 50+ miles from home.
Pre-trip planning and trip support: Passport, visa, immunization and currency conversion information, as well as ID theft support and assistance replacing lost or stolen luggage.
Medical evacuation services: Pre-hospital and rental vehicle assistance, transport to nearest appropriate medical facility once hospitalized, mortal remains repatriation, return of dependent children/pets, family member visitation, and travel companion transport.
Security evacuation services: Transport to the nearest safe area for security emergencies.
An independent and objective financial coaching program for employees’ beneficiaries receiving $25,000 or more of insurance. Coaches do not sell investments or financial products. This program includes:
Access a variety of online information and resources to work through end-of-life issues, including funeral planning, final arrangements, essential directives and survivor assistance.
After a claim is started, these additional services are available to beneficiaries by phone:
Fraud resolution specialists provide guidance and perform certain administrative tasks to resolve issues resulting from identity theft. The program includes prevention services, detection services, resolution guidance and assistance, and personal services.
*Guarantee of reimbursement is required.
33% of Americans have been victim of identity theft at some point in their lives.2
1. LifeWorks. (2022). Workplace Outcome Suite (WOS) Annual Report 2021: EAP counseling use and outcomes, COVID-19 pandemic impact, and best practices in outcome data collection. White paper. Author: Attridge, M. Toronto, ON.
2. National Council on Identity Theft Protection (2023). "2023 Identity Theft Facts and Statistics."
Enrich by iGrad and Lifestyle Benefits are provided by third-party service providers. All such services and products are the sole responsibility of the service provider. The services are not affiliated with Securian or its group contracts and may be discontinued at any time. Certain terms, conditions and restrictions may apply when utilizing the services.
Lifestyle Benefit Services provided by TELUS Health, RedpointWTP, LLC, Generali Global Assistance and PricewaterhouseCoopers Advisory Services, LLC are their sole responsibility. The services are not affiliated with Securian Financial or its group contracts and may be discontinued at any time. Certain terms, conditions and restrictions may apply when utilizing the services. To learn more, visit the appropriate website.
Financial advisors/professionals do not provide specific tax/legal advice and this information should not be considered as such. You should always consult your tax/legal advisor regarding your own specific tax/legal situation.
DOFU 2-2024
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