You want to work with a company that makes it easy to do business. That’s why we provide service support over the phone, as well as access to online information and tools around the clock.
Services for your clients
My Account
My Account offers your clients a simple, safe and secure way to access their individual life insurance and annuity contracts online, when and where they want. Once clients are registered, they can:
- Pay their life insurance premium
- Update contact and beneficiary information
- View account and loan balances
- Submit transactions and more
Clients can even download our mobile app for easy access!
Enterprise Customer Contact Center
For those that may need a little more support, we have a toll-free service line staffed with experienced customer service advocates that are happy to help.
Our dedicated life insurance processing specialists respond quickly to clients’ requests and needs.
Tools for you
Our secured website for financial professionals provides you with tools to serve your clients and manage business, including:
- Inforce illustrations — run an illustration on your client’s policy to ensure it is performing as expected
- Policy documents — view communications we send to clients. Including annual policy reviews, transaction confirmations and payment statements
- Online forms library — convenient search and filter fields allow you to find the service forms you need.