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Producer policies and procedures

Please read these policies and procedures carefully. They were developed to inform producers selling Minnesota Life and Securian Life products of our policies and procedures and of laws, rules and regulations governing the sale of our products. As a producer, you are responsible for complying with these policies and procedures in addition to any policies and procedures required by your affiliated agency or broker-dealer. These materials are not a recitation of all of the applicable laws, rules or regulations. Producers are responsible for compliance with all applicable laws, rules and regulations and may be subject to regulatory sanctions or criminal prosecution for violations.

Data encryption

State laws require data encryption

You are expected to maintain the security and confidentiality of Minnesota Life customer private information at all times, including when information is transmitted electronically, or stored on a removable media storage device such as a USB stick or portable external hard drive. We consider it a best practice to encrypt private customer information when it is transmitted electronically or when it is stored on a removable media storage device. In addition, Nevada statute NRS 603A and Massachusetts regulation 201 CMR 17.00 mandate the use of encryption when the private information* of any person residing in one of those states is transmitted electronically or stored on removable media.

When transmitting customer private information, please use one of the following methods:

  • Encrypted email
  • Fax
  • Regular mail
  • Express mail

If you store customer private information on a removable media storage device, the data must be encrypted to ensure the security of the information. 

We will always use encryption when transmitting private customer information to you electronically. 

Thank you for safeguarding our customers' privacy.

* Nevada and MA use the term “personal information” to describe what we refer to as private information. Generally speaking, personal information means a person’s first name and last name or first initial and last name in combination with any one or more of the following data elements: (a) Social Security number; (b) driver's license number or state-issued identification card number; or (c) financial account number, or credit or debit card number, with or without any required security code, access code, personal identification number or password, that would permit access to a person’s financial account.

For financial professional use only. Not for use with the public. This material may not be reproduced in any form where it is accessible to the general public.